Mat 6 FAQ — All Your Questions Answered in One Place

On the Registration Page Go and fill in the form with your mobile number or email. Verify the OTP, set your password, and you're done — account created in just 2 minutes.

After logging in, go to the profile menu and select "Verification". Upload a photo of your National ID or passport. Verification will be completed within 24 hours and you'll be notified by SMS.

On the Login Page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Verify with the OTP and set a new password.

Only one account per person is allowed on Mat 6. Attempting to open multiple accounts may result in all accounts being closed and any deposited funds being forfeited. Please play by the rules.

Email us at support@mat6.biz with your username and a description of the issue. We typically respond within 24 hours. If your verification is incomplete, please complete that first.

After logging in, go to the "Deposit" menu. Enter your bKash, Nagad, or Rocket number, specify the amount, and confirm. Your balance is usually updated within 5 minutes. Minimum deposit is ৳100.

Withdrawals are typically processed within 15 minutes to 3 hours. First-time verification may take a little longer. Withdrawals made after midnight will be processed the following morning.

Minimum deposit ৳100, maximum ৳50,000 per transaction. Minimum withdrawal ৳300, maximum ৳1,00,000 per day. Higher limits apply for VIP members.

Wait 15 minutes first. If the balance still hasn't appeared, note your mobile banking transaction ID and send it to support@mat6.biz. The issue will be resolved within 2 hours.

Mat 6 supports bKash, Nagad, Rocket, and bank transfers — all fast and secure. Crypto payments are also available in some cases; contact support for details.

A welcome bonus is automatically credited on your first deposit after creating a new account. To learn about the bonus amount and terms, Bonus Page Please check. Offers are subject to change.

If you lose a set amount in bets within a week, you'll receive a portion of your total losses back as cashback. Cashback is credited to your account every Monday. For full terms, on the Bonus page Available.

No, bonus funds cannot be withdrawn directly. Each bonus comes with a wagering requirement — meaning you need to place a specified amount in bets before the bonus becomes withdrawable. Once the requirement is met, it's released automatically.

Every Day Log In to mat 6 Daily bonus points are added automatically. Log in 7 days in a row to earn your weekly reward. Points can be redeemed for cash bonuses or free spins.

Yes! When a friend registers using your referral link and makes their first deposit, you'll receive a referral bonus. You can find your referral link in the profile section.

Mat 6 offers 500+ games including slots, Live Baccarat, Roulette, Blackjack, Dragon Tiger, fishing games, and Sports Betting. All games on the Games page You will see.

After Logging In Games Select "Live Casino" from the menu, choose your preferred table, and play with a real dealer via live video feed. Works on both mobile and desktop.

All games on mat 6 are powered by third-party certified RNG (Random Number Generator) technology. Results are completely random and free from manipulation. RTP (Return to Player) information for each game is available in the game details section.

If you get disconnected, your game session is saved on the server. Any unresolved bets will be settled once you log back in. Contact support if you notice any discrepancies.

Mat 6 uses SSL 256-bit encryption. Your personal information, payment details, and login sessions are fully protected. No data is shared with third parties.

Go to Profile Settings and enable 2FA under the "Security" tab. Verify with your mobile number. From then on, an OTP will be sent each time you log in. Keeping this on significantly improves your account security.

Change your password immediately and notify us at support@mat6.biz. We will temporarily lock your account and investigate. You can also log out of all devices from your profile settings.

Play regularly and earn the required points to be automatically promoted to a higher VIP tier. For full details on VIP levels, benefits, and conditions, VIP Page View.

VIP members enjoy higher cashback rates, a dedicated account manager, faster withdrawals, exclusive bonus offers, and access to special tournaments.

Your points' validity depends on your VIP tier. Staying active keeps your points intact. If you're inactive for 30 days, your points may decrease. For details, on the VIP page Available.

Enable "Install from unknown sources" in your Android settings. Make sure your phone has enough storage. If the issue persists, try downloading the file again Download or contact our support team.

When a new update is available, you'll get a notification when you open the app and can update directly from there. Alternatively, Download Page download and install the latest APK version.