Mat 6 Privacy Policy — Your Data Is Safe With Us
All information you provide to Mat 6 is fully secure. This Privacy Policy explains in detail how your data is collected, used, and protected.
Data Encryption
All your personal and financial data is secured with 256-bit SSL encryption. No third party can access this information.
Personal Data Control
You have the right to view, correct, and delete your own data. You can submit a request to our support team at any time.
Data Is Never Sold
Mat 6 never sells your personal data to third parties. Your information is used solely to improve our services.
Cookie Transparency
We're fully transparent about which cookies we use and why. You can update your cookie preferences at any time.
Secure Payment Information
BKash, Nagad, and bank details are stored on separately encrypted servers. Payment information is never held in a general database.
Marketing Opt-Out
You can unsubscribe from promotional emails or SMS at any time.
1. Introduction & Scope
Mat 6 places the highest importance on your privacy. This Privacy Policy explains what personal data we collect while you use our website and mobile application, how that data is used, and how it is kept secure.
By using any Mat 6 service, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' should be read alongside this.
In short: We use your data only to provide and improve our services — never to sell. You retain full control over your information at all times.
This Privacy Policy has been prepared in accordance with applicable Bangladeshi law and international data protection standards. We review and update this policy regularly as needed.
2. What Data We Collect
Mat 6 collects specific types of data to provide its services. Full details are set out in the table below:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Process |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Usage Data | Gaming history, login times, page visits | Service Improvement & Personalization |
| Cookie Information | Session ID, preference settings | Improving User Experience |
We only collect information that is strictly necessary. No excessive or irrelevant data is requested. Your sensitive information is always stored in encrypted form.
3. How We Collect Data
Mat 6 collects data through several methods. Each method is transparent and based on your consent.
- Directly from you: Information you provide directly through registration forms, KYC forms, support chat, and payment forms.
- Automatically: While you use our platform, device and usage data is collected via cookies, log files, and tracking technologies.
- From Payment Providers: Relevant financial details are verified during transactions made via bKash, Nagad, or bank transfer.
- From Identity Verification Agencies: Identity may be verified against government databases as part of the KYC process.
- From the anti-fraud system: An automated risk assessment system is used to detect suspicious activity.
4. How Your Data Is Used
Collected data is used for specific, limited purposes. mat 6 never uses your data beyond its approved purpose.
- Account Management: To create, verify, and manage your account.
- Transaction Processing: To process deposits and withdrawals smoothly.
- Customer Support: To resolve your questions or issues.
- Security Assurance: To prevent fraud, money laundering, and account hacking.
- Service Improvement: Usage data is analyzed to enhance and improve the platform experience.
- Personalized offers: Showing you relevant bonuses and promotions based on your preferences and gaming activity.
- Legal Obligation: Retaining data necessary to comply with regulatory authority requirements.
- Sending notifications: To send important updates, transaction confirmations, and promotional messages (subject to your consent).
Please note: mat 6 never uses your data for automated decisions that work against you. All important decisions are made through human review.
6. Cookie Policy
Cookies are small text files stored on your device. mat 6 uses the following types of cookies:
- Essential Cookies: Login sessions and security tokens — the site cannot function without these. These cookies cannot be disabled.
- Functional Cookies: Remembers your language preference and game settings. Cleared at the end of each session.
- Analytics Cookies: To understand which pages are visited most frequently. No personally identifiable information is tracked.
- Preference Cookies: Remembers your preferred game categories and promotion types.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the site from working properly.
7. Data Security Measures
Mat 6 follows the highest industry standards to protect your data. Our security infrastructure is multi-layered:
- 256-bit SSL/TLS Encryption: Every connection to the site is encrypted. You will see the 🔒 icon in your browser.
- Two-Factor Authentication (2FA): Mobile OTP verification at login — an extra layer of security.
- Firewall & DDoS Protection: Advanced firewall systems to protect against cyber attacks.
- Regular Security Audits: Annual security audits are conducted by independent third parties.
- Restricted Staff Access: Only authorized personnel can access specific data.
- Data Backup: Encrypted backups are taken daily to ensure no data is ever lost.
In the event of a data breach: If your data is ever at risk for any reason, we will notify you by email or SMS within 72 hours and take immediate steps to resolve the issue.
8. Your Data Rights
As a Mat 6 account holder, you have the following rights over your personal data:
You can find out exactly what information we hold about you. Upon request, a copy will be sent to you within 30 days.
You can correct any incorrect or incomplete information. Notify the support team and it will be updated promptly.
After account closure, you may request deletion of any data that is not legally required to be retained.
You may request that we limit the use of your data under certain circumstances.
To exercise these rights support@mat6.biz. We will respond within 30 days.
9. Data Retention Period
Mat 6 does not retain your data longer than necessary. A specific retention period is defined for each type of data:
- Account Information: For the duration of active account use and up to 5 years after closure.
- Transaction Records: Retained for up to 7 years in accordance with financial regulations.
- KYC Documents: 5 years after account closure.
- Support Chat Logs: Up to 2 years.
- Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
- Marketing Preferences: Deleted as soon as you opt out.
Due to legal obligations, certain data may not be deletable before a specified period. In such cases, we will inform you in detail.
10. Protection of Minors
Mat 6's services are intended exclusively for users aged 18 and above. We do not knowingly collect or process data from minors.
- Age is verified at registration and reconfirmed during the KYC process.
- Any account found to belong to a minor will be immediately closed and all associated data will be deleted.
- If parents have any concerns, they can reach us at support@mat6.biz — action will be taken promptly.
11. Contact Us
For any questions, requests, or concerns regarding our Privacy Policy, please reach out to our dedicated Privacy Team: